2022 Average Cost Of IT Support Services
Regular Post
Written by Craig B

2021 Average Cost Of IT Support Services

IT Services Cost 2020

The average cost of IT services is about $50,000 per year with average prices ranging from $40,000 to $60,000 per year. Imagineiti says you can expect to pay anywhere from $60 to $100 per hour for the USA in 2021. 

One of the greatest debates among today’s small business owners is making the decision about IT maintenance and support of their information system; If they should to hire an internal IT tech or to contract out their IT support for their company. With the somewhat recent access to Managed Services for small business, the series of choices – and decisions – has increased again.

The Phoenix IT support professionals at Wire IT Group are constantly searching for ways to make the decision-making process straightforward and more easy for you, the small business owner. To assist you with that, as you read on, we will examine the IT support choices available nowadays, in addition to some of the costs involved. (Even though you may have some idea of the costs involved, bear in mind these are estimates based on averages, and that the actual cost of IT support services will vary greatly, based on the needs the different businesses.)

Self-managed IT Support:

As reported by PayScale.com, the national average income for an internal IT tech is currently runs at a little over $40,000 annually, with a high range reaching almost $60,000 per year. For more experienced technicians, the average pay rate is above $46,000 per year, with a high range a lot closer to $65,000 a year. These pay ranges comprise of salary, bonuses, and profit sharing for internal employees, but doesn’t include benefits, like health insurance.

When we choose a salary of $45,000 for the sole purpose of these comparisons, we should then include benefits, vacation time, sick pay, and the businesses yearly payroll tax. These come out to around $13,000 annually. Buying an IT Management System software can easily set you back $1000, including training with the new software, which could possibly cost around $2,500 for each user. The total for a one time expense can range from $3,500 to $10,000, subject to the number of user’s involved. Total costs for salary and benefits for a new IT professional would be around $58,000 per year, although it may be more.

Outsourcing your IT Support:

For a lot of small business owners, having their IT support needs outsourced might seem lavish because of the hourly rate that IT companies charge. Nevertheless, this kind of support can be highly cost-effective since the expertise that is purchased, the experience the techs that visit are able to provide, and the backup offered by their support team. Being a small business owner, you should be able to budget for the month to month expense, on the basis of the system assessment and referrals to the company you hire as your IT support team.

A dependable IT support company always starts with an objective evaluation of your information system, along with suggestions for the work they’ll do to meet your requirements. Simply put, they won’t “pad” your bill, but will only carry out the tasks you request them to do. This can considerably decrease the cost of IT support for your business, instead of hiring an internal tech and paying yearly salary, as said above.

Apart from this, a respectable IT support company will guarantee the proficiency of the tech they send to your business. The tech will also have a lot more experience than an employee, because they deal with various systems day in and day out. In a lot of cases, there will be little they haven’t seen, that allows them to handle your specific requirements more efficiently. Additionally, they will probably assign a specific technician to your account, a tech that will visit you on a regular basis, enabling them to become closely familiar with your information system and the requirements of your business, and with who you will build a foundation of trust over time.

Most of all, your service will regularly be hands-on, with a real person there to answer your questions.

The cost of this kind of support will vary greatly, subject to the age, number of servers and desktops that are used in your business. Nevertheless, you will typically be able to save money by buying blocks of time in beforehand and only utilizing the hours acquired, on a as when needed basis. For average small businesses, you should most likely budget for something between $1,000 and $2,500 monthly, a huge savings over hiring an internal IT tech.

What are IT Services

Managed Services IT Support:

With the monitoring of your business information system remotely now available 24 hours a day, 7 days a week, 365 days a year, this has become one of the more economical and enticing choices among small business owners in today’s industries. With flat rate monthly fees, business owners and IT administrators can now buy hands on monitoring and maintenance of servers, desktops, and remote devices being utilized by their company. Additionally, a business could also subscribe to this kind of service in a gradual way; maybe starting with regulated antivirus protection, then progressively adding e-mail monitoring for spam and continuance, e-mail archiving, monitoring of desktops, monitoring of mobile devices, online data back-up solutions, etc.

By utilizing such services, your small business could discover it very easy to budget for them. Because of the flat rate fee you’ll pay month to month, there will be no budget-breaking bombshells. As each of the managed services you are using starts to save you money, by decreasing system downtime and increasing your productivity, you can add another layer of protection, without having to invest in a costly package deal.

The most important advantage of managed service programs is that it’s totally automated and doesn’t ever rest. The system is working for you 24 hours a day, 7 days a week, 365 days a year, monitoring and maintaining your information system even when you’re sleeping. You will also get notification of imminent problems, enabling you to intercede prior to your system going down.

To reiterate, the expense of a managed services package for your small business will have several determining factors. Starting with your equipment’s age and software, in addition to the number of devices and users, to the selection of the different management and maintenance services in which you subscribe to, these determine your monthly price of your choices. A la carte services may start for as little as $2-$15 per month, per device, and range upwards from there. For average small businesses, your monthly cost could range from $500 to $2,000 each month for around the clock protection of your information system, data, and desktops. You should speak with an IT support service provider for more details on a managed service packages features and costs.

Source:

  1. “What Is the Cost of IT Support for Small Business? – IT Services in Denver: Denver IT Support: Network Technology Consultants.” IT Services in Denver | Denver IT Support | Network Technology Consultants, 8 Apr. 2014, www.nssit.com/what-is-the-cost-of-it-support-for-small-business/.

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from server maintenance, network systems to security systems, and low voltage cabling we have you covered. Call us today at 480.210.8799 for more information about our server maintenance services.

More Articles About Security

 

IT Services
0
Regular Post
Written by Craig B

2021 Cyber Security Trends

Different Types Of Network Security

Purplesec recently wrote about the top trends in Cyber Security for 2021: Here is a link to their article:

https://purplesec.us/cyber-security-trends-2021/

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from network systems to security systems and low voltage cabling.

More Articles About Security

IT Security, IT Services
0
Regular Post
Written by Craig B

Different Types Of Network Security

Different Types Of Network Security

Here is a list of just some of the available network security tools in 2021. 

Access Control

Controlling the users who have access to the network or especially sensitive sections of the network. Using security policies, you can restrict network access to only recognized users and devices or grant limited access to others.

Antivirus and Anti-Malware Software

Malware, or “malicious software,” is a cyberattack coming in many different shapes and sizes. Some variations work quickly to delete files or corrupt data, while others can lie dormant for long periods of time and quietly allow hackers a back door into your systems. The best antivirus software will monitor network traffic in real time for malware, scan activity log files for signs of suspicious behavior or long-term patterns, and offer threat remediation capabilities.

Application Security

Each device and software product used within your networking environment offers a potential way in for hackers. For this reason, it is important that all programs be kept up-to-date and patched to prevent cyber attackers from exploiting vulnerabilities to access sensitive data. 

Behavioral Analytics

Behavioral analytics software is designed to help identify common indicators of abnormal behavior, which can often be a sign that a security breach has occurred.

Data Loss Prevention

Data loss prevention (DLP) technologies are those that prevent an organization’s employees from sharing valuable company information or sensitive data—whether unwittingly or with ill intent—outside the network.

Email Security

Numerous threat vectors, like scams, phishing, malware, and suspicious links, can be attached to or incorporated into emails. Because so many of these threats will often use elements of personal information in order to appear more convincing, it is important to ensure an organization’s employees undergo sufficient security awareness training to detect when an email is suspicious.

Mobile Device Security

Implementing mobile device security measures can limit device access to a network, which is a necessary step to ensuring network traffic stays private and doesn’t leak out through vulnerable mobile connections.

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from network systems to security systems and low voltage cabling.

More Articles About Security

IT Security, IT Services
0
Regular Post
Written by webtechs

What is Network Security?

What is Network Security?

Network Security Defined

Network security is a sizable term that covers an assortment of technologies, devices and processes. In simple terms, it’s a set of regulations and configurations designed for the safeguarding the integrity, privacy and accessibility of computer networks and data utilizing both software and hardware technology. All organizations, no matter the size, industry, or its framework, needs a level of network security solutions in place to safeguard it from the ever-growing environments of cyber threats out there today. Today’s network composition is complex and faces a threat setting that is ever changing and attackers are always trying to find and hack vulnerabilities. These vulnerabilities exist in a wide number of areas, comprising of devices, data, apps, users, and locations. The reason for this is there are a lot of network security management tools and apps used today that address individual threats and hacks and also regulatory failure. When only a couple of minutes of downtime can cause extensive interference and immense devastation to an organization’s profit margin and standing, it is vital that these protective efforts are in place.

How Does Network Security Work?

There are a lot of tiers to think about when going through network security throughout an organization. Attacks can occur at any tier in the network security tiers model, so your networks security hardware, software and strategies need be designed to go through each of the areas. Network security usually comprises of 3 different types: physical, technical and administrative. Keep reading to find out more different kinds of network security and how each one works.

Physical Network Security

Physical security monitoring is designed to hinder prohibited personnel from gaining physical access to network elements like routers, cabling cupboard, etc. Controlled access, like locks, bio-metric authentication, and other devices, are vital in any organization.

Technical Network Security

Technical security monitoring safeguards data stored on the network or which is in transport throughout, in or out of the network. Safeguarding is two-fold; it is required to safeguard data and systems from prohibited personnel, and it also is required to safeguard against malevolent activities by employees.

Administrative Network Security

Administrative security monitoring consists of security measures and processes that manages user conduct, as well as how users are verified, their degree of access and how IT members execute modifications to the infrastructure.

Kinds of Network Security

This post has talked about the various kinds of network security monitoring. Now let us take a look at some of the various ways you can protect your network.

Network Access Control

To guarantee that possible attackers cannot encroach your network, extensive access control practices should be in place for both users and their devices. Your NAC can be set at the most miniscule level. For instance, you can allow administrators full access to the network but refuse access to particular business folders or hinder their personal devices from connecting to the network.

Antivirus and Anti-malware Software

Antivirus and anti-malware software safeguards organizations from a plethora of malicious software, comprising of viruses, ransom-ware, worms and/or trojans. The greatest software not only clocks files when the network is accessed, but continually scans and traces files.

Firewall Protection

Firewalls, acts as barriers between the un-trusted outside networks and your trusted inside network. The admin usually configures a set of regulated rules that stops or restricts traffic onto the network. For instance, many firewalls offer steady and centralized management control of network traffic, be it physical, virtual or inside the cloud.

Virtual Private Networks

VPN’s produce a connection to the network from another end point or site. For instance, employees working from home would usually connect to their organization’s network through a VPN. Data among the two is encrypted and the user is required to authenticate to enable communication between their device and the network.

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from network systems to security systems and low voltage cabling.

More Articles About Security

IT Security, IT Services
0
Regular Post
Written by webtechs

What is Network Management?

What is Network Management?

Your network is vital to your business. Therefore, for your business to stay healthy, you’ll need to adequately maintain and manage your businesses digital networks. So, what exactly is network management, and what does it entail? And most importantly, how can you implement it to work for your business?

Your business is a lot more than just a device that puts out products or services for money. It’s almost like a living and breathing entity. Not unlike the human body, in a business each part is connected and works side by side to move things progressively.

Data moves throughout your network like blood does through your veins, providing critical information to employees who require it to do their job. Not having a properly functioning network, the whole business falls apart. That’s why maintaining a network’s health is fundamentally important. Having a healthy network is vital to a successful business. It begins with network management.

What Is Network Management?

Network management is in reference to the processes, devices and applications that are used to manage, operate and maintain a networks infrastructure. Performance management and deficiency analysis are also comprised of in managing a network. Basically, network management is the process of keeping your network well-conditioned, that, in turn, will keep your business well-conditioned.

What Are the Elements of Network Management?

The definition of network management is usually widespread, as network management involves many different elements. Here is a small list of some of the terms you’ll typically hear when network management or network management services is discussed:

  • Management of the Network
  • Maintenance of the Network
  • Operation of the Network
  • Supplying of the Network
  • Security of the Network

How Come Network Management is so Vital When It Comes to Network Infrastructures?

The whole purpose of network management is maintaining the networks infrastructure to keep it running effortlessly and efficiently. Network management assists you in:

Avoiding Costly Network Interferences

Downed networks can be very expensive. In fact, industry research indicates the cost may be up to $5,600 each minute or upwards of $300,000 each hour. Network interferences take more than just a monetary toll; they also have a potentially unfavorable impact on the relationships with customers. Sluggish and unresponsive business networks make it challenging for employees to successfully address customer needs and issues. Additionally, those customers that feel this shortage of service could be quick to walk away.

Improving IT Productivity

By monitoring each aspect of the network, an effectual network management system does a lot of jobs at once. IT network management makes IT staff available to focus on other parts of the network.

Improving Network Security

With an emphasis on network management, it’s easy to detect and respond to threats prior to them propagating and impacting end users. Network management additionally aims to guarantee regulatory and compliance provisions are reached.

Gaining a Holistic View of Network Performance

Network management provides you with a complete outlook of how your network is operating. It allows you to identify issues and fix them swiftly.

What Are the Difficulties of Maintaining Effectual Network Management and Network Infrastructures?

Network infrastructures can be complicated. Because of that, maintaining effective network management is challenging. Advancements in technology and cloud services have raised user expectations for quicker network speeds and network accessibility. In addition to that, security threats are starting to become ever more advanced, diverse and frequent. And when you have a big network, it comprises multiple devices, systems and devices that all are required to work together effortlessly. As your network ranges and your business grows, new possible failure points are introduced. Heightened costs also are involved.

In a nutshell, the list of difficulties that surrounds network management is lengthy. Luckily, there are solutions. Look no further than network management services.

How Can Wire IT Group Facilitate Effective Network Management for Infrastructures of Any Size?

The face of network management is continually evolving. Deficiency and configuration managing, security managing and performance managing are all vital. But one of the most vital elements of any network management system is traffic visibility. It’s difficult to manage what you unable to see. Wired IT Group network management solutions assist you in seeing every source of network traffic. This allows you to ensure the right data is flowing to the right tool, keeping your network infrastructures running clean. Wired IT Group scales up with your network, so as your business grows, so does your network management system.

Keep Your Business Healthy with Network Management

Just as you require regular examinations to stay healthy, as does your business. Your digital network is the system that delivers data to every part of your business. As you need to care for your heart to maintain your health, you need to look after your networks infrastructure to guarantee your business is well and prosperous. A suitable network management system is what is going keep your networks infrastructure stable and your business in good health.

Source:

  1. “What Is Network Management?: Gigamon.” Gigamon Blog, 1 May 2020, blog.gigamon.com/2019/03/21/what-is-network-management/.

Find Network Management Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing, and maintaining all of your IT solutions from network management, server maintenance, network systems to security systems, and low voltage cabling we have you covered. Call us today at 480.210.8799 for more information about our network management services.

More Articles About Security

IT Services, Network Management
0
2022 Average Cost Of IT Support Services
Regular Post
Written by webtechs

Average Cost Of IT Support Services

IT Services Cost 2020

The average cost of IT services is about $50,000 per year with average prices ranging from $40,000 to $60,000 per year. Imagineiti says you can expect to pay anywhere from $60 to $100 per hour.

One of the greatest debates among today’s small business owners is making the decision about IT maintenance and support of their information system; If they should to hire an internal IT tech or to contract out their IT support for their company. With the somewhat recent access to Managed Services for small business, the series of choices – and decisions – has increased again.

The Phoenix IT support professionals at Wire IT Group are constantly searching for ways to make the decision-making process straightforward and more easy for you, the small business owner. To assist you with that, as you read on, we will examine the IT support choices available nowadays, in addition to some of the costs involved. (Even though you may have some idea of the costs involved, bear in mind these are estimates based on averages, and that the actual cost of IT support services will vary greatly, based on the needs the different businesses.)

Self-managed IT Support:

As reported by PayScale.com, the national average income for an internal IT tech is currently runs at a little over $40,000 annually, with a high range reaching almost $60,000 per year. For more experienced technicians, the average pay rate is above $46,000 per year, with a high range a lot closer to $65,000 a year. These pay ranges comprise of salary, bonuses, and profit sharing for internal employees, but doesn’t include benefits, like health insurance.

When we choose a salary of $45,000 for the sole purpose of these comparisons, we should then include benefits, vacation time, sick pay, and the businesses yearly payroll tax. These come out to around $13,000 annually. Buying an IT Management System software can easily set you back $1000, including training with the new software, which could possibly cost around $2,500 for each user. The total for a one time expense can range from $3,500 to $10,000, subject to the number of user’s involved. Total costs for salary and benefits for a new IT professional would be around $58,000 per year, although it may be more.

Outsourcing your IT Support:

For a lot of small business owners, having their IT support needs outsourced might seem lavish because of the hourly rate that IT companies charge. Nevertheless, this kind of support can be highly cost-effective since the expertise that is purchased, the experience the techs that visit are able to provide, and the backup offered by their support team. Being a small business owner, you should be able to budget for the month to month expense, on the basis of the system assessment and referrals to the company you hire as your IT support team.

A dependable IT support company always starts with an objective evaluation of your information system, along with suggestions for the work they’ll do to meet your requirements. Simply put, they won’t “pad” your bill, but will only carry out the tasks you request them to do. This can considerably decrease the cost of IT support for your business, instead of hiring an internal tech and paying yearly salary, as said above.

Apart from this, a respectable IT support company will guarantee the proficiency of the tech they send to your business. The tech will also have a lot more experience than an employee, because they deal with various systems day in and day out. In a lot of cases, there will be little they haven’t seen, that allows them to handle your specific requirements more efficiently. Additionally, they will probably assign a specific technician to your account, a tech that will visit you on a regular basis, enabling them to become closely familiar with your information system and the requirements of your business, and with who you will build a foundation of trust over time.

Most of all, your service will regularly be hands-on, with a real person there to answer your questions.

The cost of this kind of support will vary greatly, subject to the age, number of servers and desktops that are used in your business. Nevertheless, you will typically be able to save money by buying blocks of time in beforehand and only utilizing the hours acquired, on a as when needed basis. For average small businesses, you should most likely budget for something between $1,000 and $2,500 monthly, a huge savings over hiring an internal IT tech.

What are IT Services

Managed Services IT Support:

With the monitoring of your business information system remotely now available 24 hours a day, 7 days a week, 365 days a year, this has become one of the more economical and enticing choices among small business owners in today’s industries. With flat rate monthly fees, business owners and IT administrators can now buy hands on monitoring and maintenance of servers, desktops, and remote devices being utilized by their company. Additionally, a business could also subscribe to this kind of service in a gradual way; maybe starting with regulated antivirus protection, then progressively adding e-mail monitoring for spam and continuance, e-mail archiving, monitoring of desktops, monitoring of mobile devices, online data back-up solutions, etc.

By utilizing such services, your small business could discover it very easy to budget for them. Because of the flat rate fee you’ll pay month to month, there will be no budget-breaking bombshells. As each of the managed services you are using starts to save you money, by decreasing system downtime and increasing your productivity, you can add another layer of protection, without having to invest in a costly package deal.

The most important advantage of managed service programs is that it’s totally automated and doesn’t ever rest. The system is working for you 24 hours a day, 7 days a week, 365 days a year, monitoring and maintaining your information system even when you’re sleeping. You will also get notification of imminent problems, enabling you to intercede prior to your system going down.

To reiterate, the expense of a managed services package for your small business will have several determining factors. Starting with your equipment’s age and software, in addition to the number of devices and users, to the selection of the different management and maintenance services in which you subscribe to, these determine your monthly price of your choices. A la carte services may start for as little as $2-$15 per month, per device, and range upwards from there. For average small businesses, your monthly cost could range from $500 to $2,000 each month for around the clock protection of your information system, data, and desktops. You should speak with an IT support service provider for more details on a managed service packages features and costs.

Source:

  1. “What Is the Cost of IT Support for Small Business? – IT Services in Denver: Denver IT Support: Network Technology Consultants.” IT Services in Denver | Denver IT Support | Network Technology Consultants, 8 Apr. 2014, www.nssit.com/what-is-the-cost-of-it-support-for-small-business/.

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from server maintenance, network systems to security systems, and low voltage cabling we have you covered. Call us today at 480.210.8799 for more information about our server maintenance services.

More Articles About Security

 

IT Services
0
Regular Post
Written by Craig B

What Does Managed IT Services Mean?

What Does Managed IT Services Mean?

When businesses choose a third-party company to run their IT concerns, it is known as “Managed IT Services.” These companies are called Managed Service Providers, or MSP’s. As per a service agreement, they take responsibility for part of or the entire IT systems of a business. Usually, the hardware is provided by the customer and the services the MSP provide may include”

  • Reporting
  • Resolution
  • Round-the-clock monitoring

Depending on the terms of the Service Level agreement (SLA) there is often a flat fee over a designated time period for the services of the MSP – as well as various measurable statistics that are to be agreed.

The development of cloud technology has expanded globally as SaaS (Software As A Service) as well as a IaaS (Infrastructure As A Service) and Paas (Platform As A Service.) This permits specialist IT companies to upscale at a vastly accelerated rate compared to in-house IT operations.

This does not mean the exclusion of an IT professional. They can oversee the operation as well as analyzing the data from the MSP. This increases the standards of efficiency for the IT professional as well as giving them greater time for other tasks and projects.

History Of MSP’s

IT has evolved a great deal over the decades and began as people went to when a computer system no longer worked. This model worked well on a smaller level. Over time as computing became more mainstream and larger in scale than before, IT systems became more complicated and required far more maintenance. There were also hardware and software limitations for business growth unless huge amounts of money were invested in the infrastructure and specialized knowledge that came with the new technology.

The market continued to move this way and the solution became MSP’s who brought a proactive instead of a reactive way of working to IT. By monitoring systems and dealing with the resolution of issues on a regular basis, they prevented many issues before they could get going. As increased internet technology heralded greater interaction both on site and remotely together with the onset of cloud computing, it became increasingly efficient to utilize MSP’s for increased efficiency and recourse consolidation. This has led to a new age of computing. Where fixed prices couple with client happiness, and more efficiency than ever before has become a reality with Managed IT services.

Managed IT Service Model

Normally offered with a flat fee rate over a period of time, MSP’s offer greater levels for automation as well as more experienced management at higher levels of knowledge and experience depending on the service level that has been specified. The end user pays only for the level of services that fit their needs.

The customer pays for services and the functions being delivered. For example:

  • Solutions for the help desk
  • Monitoring
  • Disaster recovery
  • Back up recovery
  • Core functionality

This allows the customer to operate their business concerns in a more efficient and smooth manner at a price that is cheaper than in-house options.

Benefits of MSP’s

  • Far more cost efficient and experienced than assembling and maintaining an in-house IT team
  • The ability to budget IT expenditure throughout the year
  • Can be relied upon for operational readiness.
  • Experts in security and latest security and compliance practices – especially in fields such as education, health care and finance
  • Ensures your IT experts are on top of the latest developments in processes and technology
  • Keeps your infrastructure operating at its most efficient manner possible.
  • Available at an entry level and service requirements can be established over time
  • Sense of safety and security that comes from monitoring at all times

The Five Best Reasons To Use Managed IT Services

  1. You do not have to invest in highly prices hardware that may be of no further use in two years’ time.
  2. As technologies become more specialized – IT teams are having to be assembled to maintain specific aspects of an operation as opposed to the whole operation as they had in the past.
  3. It is not cheap to hire and keep IT personnel
  4. IT personnel are also hard to find
  5. With an MSP taking care of maintenance, your IT team can concentrate on operational projects that contribute to the bottom line of your business.

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from network systems to security systems and low voltage cabling.

More Articles About Security

IT Services
0
What are IT Services
Regular Post
Written by webtechs

What are IT Services?

What are IT services

Being an administrator or business owner, you understand that profound IT services are a necessity to keep your business running at its optimal performance. What you might not be familiar of are all of the different IT service options that your business can benefit from.

When naming examples of IT services, a lot of people will think of automatic software updates and malware or virus removal. Having said that, these services are just beneath the surface of those accessible to your business.

According to Gartner, “IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes.”

The IT services industry can be sectioned by the kind of services utilized to deliver the service – design, fabrication, run. There are also various categories of services: business process services, foundation services and infrastructural services.

When these kinds of services are outsourced, they are commonly called business process outsourcing -, applications outsourcing and foundation outsourcing.

The IT service choices available for your business are abundant and will vary depending on your research. In order to keep things clear and straightforward, here are seven examples of IT services that cover all the primary needs for small to midsized businesses.

IT Services

Most IT services will include all of the following:

Cloud Services

Cloud services help businesses undertake the demanding advantages of the internet utilizing a cloud service provider. A cloud service can be a replacement for the requirement for on-site servers with little principle investment.

These kinds of services appeal to a lot of businesses because of their ease of use, adaptability, and direct access to company resources. The only physical necessity from your side is a reliant internet connection.

Backups and Disaster Recovery

In the event of disasters (like flooding, fire, electrical storms or computer viruses), is your critical data going to remain safe and secure? If your business hasn’t already been adhering to the 3-2-1 backup rule, the answer is most likely no. This rule specifies that your data needs to be stored in three individual locations: the source device (probably a computer or company workstation), a local backup device, and an off-premise location (ideally through a cloud backup service). Following the 3-2-1 backup rule guarantee that the possibility of each three copies of the data being lost is nearly zero.

A lot of businesses now trust cloud backups for disaster recovery. Different variations of cloud backup include file only backups, server backups, workstation backups, and a lot of others. Cloud backup solutions are particularly ideal for companies that have multiple locations and share huge amounts of data. Even when disaster strikes one location, the other locations still has access to each cloud-stored data and can keep normal operations going.

Network Security

With all the advantages provided by internet access come a plethora of security threats. Spammers, hackers, computer viruses, and data thieves run throughout the internet, and devoid of stringent network security efforts in place, your business’s data is continuingly in harms way.

The purpose of network security is the prevention of the unauthorized theft of or access of a computer network’s data. Some network security solutions comprise of firewalls, anti-virus software, internet filtering, network patch management, built in VPNs, and systematically scheduled scans from an IT service provider.

Help Desk Support

Help desk support is a critical tool for any business without an onsite IT team. Help desk support will vary depending on the requirements of your business, but it’s typically used as an individual point of contact for users that sometimes need help troubleshooting computers, printers, computer networks, wi-fi, amongst others.

Managed Print Services

You’re dependent on your printers to be ready as you need them. Utilizing managed print services (MPS), the IT service provider deals with each of your printing service and supply needs enabling you to focus your time on doing business.

MPS organize operations on each of your printers/ copiers, fax machines, scanners, and other multi-function equipment. With the power of the IT network your IT service provider overlooks and can service all printing hardware, expecting your requirement for parts and supplies so you’ll always have what you need, when it is required. They also can monitor each printer’s usage and chronical any printer issues.

Computer Training

One of the biggest obstacles that businesses face in keeping the software and operating systems updated is employee training on the recently updated systems. With Windows 7 coming to an end, this matter keeps growing more in relevance.

The next time you speak with your IT service provider about getting your system updated, ask them about offer computer training sessions for your employees additionally.

IT Consulting

Find IT Services in Phoenix, AZ

Wired IT Group is a full-service information technology (IT) vendor, based in Phoenix, AZ. Our team is capable of designing, installing and maintaining all of your IT solutions from network systems to security systems and low voltage cabling.

More Articles About Security

IT Services
0
1 2